Loose parts or pieces
Siding, cornices, roof tiles, or other facade elements that shift, crack, or could fall onto public roads.
When there’s a loose part, a serious leak, or damage in a hard-to-reach area, the priority is to secure the area and determine the appropriate course of action. Tell us what’s happening and where it is—we’ll assess the urgency from the very first contact.
Please specify the location, what happened, and when it started. If you can do so without putting yourself at risk, include photos or videos taken from a safe location.

Not every problem is an emergency. It is an emergency, however, when it can escalate quickly, affect people, or cause damage to other homes and common areas.
Siding, cornices, roof tiles, or other facade elements that shift, crack, or could fall onto public roads.
Water is seeping in through the roof, seams, or joints, affecting the interior and getting worse with every rainstorm.
Cracks, open joints, or leaks that extend to facades and courtyards and can damage several floors of the building.
Situations where it is unsafe to work from a ladder and it is necessary to gain access using rope access techniques.

A misdiagnosed emergency can end up requiring two jobs. That’s why we combine speed with a thorough assessment of access, risk, and the source of the damage.
Location, building type, affected area, and visual evidence collected with certainty.
We determine whether it requires securing, inspecting, or taking action as a matter of priority.
We’ll address the urgent issue and explain what permanent repair should be done.
Cracks, open joints, and deteriorated areas may look the same from the ground. Up close, each case requires a different approach and solution.

Once the immediate risk has been contained, we report the incident to the technical support team to prevent it from recurring.
Yes. We assess emergencies involving building facades, courtyards, rooftops, and other hard-to-reach areas in Barcelona and its metropolitan area. Specific availability depends on the risk, the location, and the resources required.
Provide the address or neighborhood, describe what has happened, how long it has been going on, and whether it affects people or public roads. Add photos or video only if you can take them from a completely safe location.
In many cases, yes. Rope access techniques allow us to reach the affected area directly. Before confirming this, we assess the type of building, the anchor points, and the safety conditions.
It depends on the source and condition of the substrate. First, we assess the risk of water ingress; then we explain whether that measure is sufficient or if a more extensive and durable repair is recommended.
Tell us where it is and what’s happening. If you can send us photos from a safe location, we’ll be able to guide you more accurately right from the start.